Terms & Conditions
1. Information About Us
1.1 frolicforlife.com is a site operated by Frolik Pte Ltd. We are registered in Singapore under the Business Registration Number UEN 201316102G and with our registered office at 24 Keppel Bay Drive, 03-35 Caribbean at Keppel Bay, Singapore 098647.
2. Service Availability
2.1 Our site is intended for use by people residing in Singapore (“the Serviced Country”) and we also accept orders from individuals outside of the Serviced Country.
3. Your Status
3.1 By placing an order through our site or on the telephone, you warrant that you are legally capable of entering into binding contracts.
4. How the Contract is formed between You and Us
4.1 After placing an online order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to use our Services. All telephone and on-line orders are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email. The contract between us (“the Contract”) will only be formed when we receive the payment from you.
4.2 You are obliged to make payment in FULL by the payment option you select when you check out your coaching package order/s.
5. Our Status
5.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that the products or services you may purchase from companies to whose website we have provided a link will be of satisfactory quality.
6. Price and Payment
6.1 The price of any packages and products will be as quoted on our site except in cases of obvious error in which we will inform you if noticed.
7. Our Refunds Policy
7.1 In the event you request a refund (for instance, because you have cancelled the Contract between us, or because you are not satisfied with the Service), we will refund the programme fee at the amount, as agreed with you. We will process the refund as soon as practically possible. Clients can request a refund up to 10 days after the last coaching session. No refunds, or cancellations of future payments, will be issued 10 days after the last coaching session.
8. Our Liability
8.1 We warrant to you that any coaching Services purchased from us through our site are of satisfactory quality.
8.2 Our liability in connection with any Services purchased through our site is strictly limited to the purchase price of that Service.
9.1 All notices given by you to us must be given to Frolik Pte Ltd. We may give notice to you either via an e-mail or postal address that you provided to us when placing an order for our Services.
10. Events Outside our Control
10.1 We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
10.2 A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation) the following:
10.2.1 strikes, lock-outs, or other industrial action;
10.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
10.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disasters;
10.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
10.2.5 impossibility of the use of public or private telecommunications networks; or
10.2.6 the acts, decrees, legislation, regulations, or restrictions of any government.
10.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
11.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
11.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
11.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
13. Entire Agreement
13.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding, or arrangement between us, whether oral or in writing.
13.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking, or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.
13.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.
14. Our Right to Vary these Terms and Conditions
14.1 We have the right to revise and amend these Terms and Conditions from time to time.
14.2 You will be subject to the Policies and Terms and Conditions in force at the time that you order Services from us unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to Services orders previously placed by you).
15. Law and Jurisdiction
15.1 Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.